For more than 15 years Nova has been offering Kiwis flexible payment plans for life-changing treatments across a range of specialties. Nova is owned by doctors and works with many of New Zealand’s leading specialists. If you finance with Nova you can expect personal, discreet service and some of the lowest personal loan rates available.
Payments.
Payment of invoices are due 2 weeks after the issue date and are payable via internet banking.
We are happy to provide receipts for you to pass onto health insurance providers but do not invoice them on your behalf.
Cancellation.
A cancellation fee will not be charged if we are notified at least 3 business days in advance of appointments. If the notification is less than 3 business days before the appointment time, you will be charged for your appointment time.
Assessment, review and monitoring, psychiatric / psychotherapy services.
A comprehensive child psychiatric assessment, initial management plan and written report will generally require approximately 5 hours of clinician time with 2-3 hours of this being ‘face to face’ and the rest made up of additional clinical and administrative tasks.
Follow up psychiatric appointments are generally 1- 2 hour appointments.
Miscellaneous expenses are generally included in the above estimate; however additional time may be charged depending on the time required to complete these tasks. Such tasks include additional prescription requests, completion of forms and reports and communication with others involved in your care. As we offer home-based care, if an office space is requested, there will be an additional fee for this service
Travel time will be charged at $200/hour for home visits beyond 10-15min driving time.